Handling question & answer sessions
Many speakers get into trouble here.
To avoid this, remember to “set the rules” during the introduction by making it clear what your subject matter is, how long it will be and when they can ask questions on this particular subject.
When getting a question you may need to repeat it for the people sitting at the back.
Don’t get “locked in” with the person that has asked the question, you’ll “lose” the group.
Start your answer with the questioner and then open up to the group. At the end of your answer you can go back to the questioner and ask if this has answered his/her question.
We’ll be looking at the many techniques that journalists use to handle this tricky part of any communication.
See an example of what David proposes to handle trouble makers during a communication (in French):