If you want to improve your active listening you need to have :
A genuine desire to want to understand the other person better.
An unconditional acceptance of his/her difference.
A neutral open friendly attitude.
Empathy…understand from their point of view.
If you want the other party to appreciate your interests, begin by demonstrating that you appreciate theirs.
“Nature gave us one tongue and two ears, which means that we should listen twice as much as we speak.” Xenon de Citium ( Greek philosopher 335 – 264 BC ) Good communication is always well formulated.
See David exercising his communication skills in French : http://youtu.be/jy3I_TvJUog
“La prise de parole en public.”